ERVIN WINDOWS AND DOORS — PRIVACY POLICY
Effective March 2026 | www.www.ervinwindows.com
We do not sell, rent, or share your personal information with third parties for marketing purposes — ever.
- Information We Collect
When you contact us, request a quote, or use our website, we may collect:
- Name, address, phone, and email
- Project details and property information
- Browser/device data and cookies
- Payment info (processed by secure third parties)
- How We Use Your Information
We use your information only to:
- Respond to inquiries and provide quotes
- Schedule and complete installations or service
- Process payments and send confirmations
- Send updates you have opted into
- Improve our website and services
- Comply with legal obligations
- We Do Not Sell Your Information
Ervin Windows and Doors does not sell, rent, lease, or transfer your personal information to any third party for any commercial purpose. We do not participate in data broker networks or advertising data exchanges.
- Limited Information Sharing
We share information only with:
- Trusted service providers (e.g., scheduling, payment) bound by confidentiality agreements
- Government or legal authorities when required by law
We share only the minimum information necessary in all cases.
- Cookies
Our website uses cookies to improve your experience and understand site usage (e.g., Google Analytics). You may disable cookies in your browser settings. We do not use cookies to build advertising profiles.
- Your Privacy Rights
Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, delete, or obtain a copy of your personal data, and the right to opt out of data sales (we do not sell data).
North Carolina residents are afforded the same rights.
- Data Security
We use SSL encryption, restrict employee access to customer data, and follow secure storage practices. No electronic system is 100% secure; please contact us immediately if you believe your data has been compromised.
- Data Retention
We retain information only as long as needed to fulfill project, warranty, and legal obligations, then securely delete or anonymize it.
- Children’s Privacy
We do not knowingly collect information from children under 13. Contact us to request removal of any such data.
- Changes to This Policy
We may update this policy and will revise the effective date when we do. Continued use of our website after changes constitutes acceptance.
- Contact Us
Questions or requests? Reach us at:
- info@www.ervinwindows.com
- Showrooms: Williamsburg VA • Virginia Beach VA • Grandy NC
- www.ervinwindows.com
This policy is a good-faith statement of our data practices. We recommend consulting a qualified attorney to ensure full compliance with applicable Virginia and North Carolina privacy laws.